VietSense Travel is committed to protecting your privacy, we use your personal information with the sole purpose of creating your perfect holiday, or to contact you with updates, special discounts or promotions. We do not share your information with any third party.
Depending on which service you choose, we require general information - your name in full (exactly as shown in your passport), email address, home address, phone number for contact purposes and nationality. Should we require more detailed information, ie - specific dietary requirements, we will request these to ensure that we provide the best service possible.
We collect your data using forms on our website for hotel or tour bookings, and use this information for the sole purpose of planning your trip. We will only use your information for a possible subscription to our newsletter or to inform you of any special discounts or promotions. We also request that you complete a feedback form for all, or part of your tour in order for us to improve our services for future customers or your future travels. You can also agree to receive emails from other Vietsense Travel's clients, should you wish to do.
Payment can be made to VietSense Travel by credit or debit card. We will require your credit/debit card number, which can be emailed or faxed to us, or by phone contact. Emailed or faxed credit/debit card details will be destroyed or deleted after the completion of the booking by both the sender and the receiver
VietSense Travel occasionally takes photos during your holiday with us for use in promotional material. Unless you advise or inform us otherwise, you consent to the usage of such photographic and video material.
Akasdeep Banerjee - India
...The moment I decided to explore this country, I knew I had to rely on a very very reliable and locally experienced tour agency. I am happy to say that VietSense Travel has topped in all my checkboxes of expectation. All I had to do was to have a couple of round of discussions with their highly experienced person and finalize the tailor made trip for us. One doesn't need to think beyond that. They arrange everything so scrupulously with a superb time management that you can't but have to praise them...
June Monrad – USA
...Overall the trip went very smoothly. Our guides and drivers were always on time. They were very responsible, friendly, and always had our best interests in mind. They taught us a lot about the sites, its history and the people of Vietnam. We liked all of them, especially Star in Hanoi. They really made the trip for us! We highly recommend VietSense Travel if you plan to visit Vietnam...
Debby Copeland - New Zealand
...Tours were arranged by Thuy before and after the cruise and the guides provided an excellent service and were extremely well informed about the history of the countries and the sites we visited. Similarly the guides provided for the tours from the cruise had a wealth of knowledge and kept us interested - and amused at times ! The Jahan cruise was excellent and the staff could not have been more welcoming and helpful. Nothing was too much trouble for the staff on the ship...